Digitoll: we send your Digitoll messages
Digitoll is the digital solution from Norwegian Customs (Tolletaten) where information about the transport and the goods is sent electronically before, or at the latest when, the goods cross the border into Norway.
Do you handle the customs declarations yourself, or use another customs broker, but have no solution for the reporting and information obligation? We send the three messages as your customs representative. You keep your own customs clearance, and you need no system of your own, no business certificate and no freight contract with us.
No obligation – you are not committing to anything.
Send us the transport details
We build the Digitoll messages
Fill in what you have. If the transport is already on the road, send it now and we will collect the rest of the details from you.
No obligation. We use your details to assess the job and to contact you. Before we send the first message to Norwegian Customs, we ask for a written authorisation.
Takes under 2 minutes · No obligation
Who are you?
Two fields and we are under way. You fill in the rest next.
Our answer goes to this address.
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The Digitoll deadlines: 15 September 2026 and 1 March 2027
Two dates govern everything. From 15 September 2026 it becomes mandatory to meet the reporting and information obligation digitally. From 1 March 2027 the customs declaration must be submitted no later than at the border crossing, and the direct transport arrangement is discontinued.
| Date | What changes | Who it affects |
|---|---|---|
| 15 September 2026 | The digital reporting and information obligation becomes mandatory. The three messages must be sent electronically to Norwegian Customs. | The party bringing the goods in: legally, the driver of the vehicle. |
| 1 March 2027 | The declaration must be submitted no later than at the border crossing. The direct transport arrangement (the ten-day rule) is discontinued, including when a customs warehouse is used. | Owners of goods and importers, and everyone relying on the ten-day rule today. |
| 1 January 2023 | Vareførselsloven and vareførselsforskriften entered into force and replaced the Customs Act of 2007. This is the legislation, not the introduction of the obligation. | Everyone: it is the framework Digitoll is built on. |
Last verified against toll.no and Lovdata: 6 August 2026.
15 September 2026: the digital reporting and information obligation
The obligation falls on whoever brings the goods into Norway. From that date it is no longer enough to hand the information over at the counter: it has to be sent electronically. Norwegian Customs has signalled that non-compliance will initially be followed up with guidance, but that is not the real consequence. From day one, transports without complete information must expect longer processing at the border, because they cannot be risk-assessed in advance.
1 March 2027: the direct transport arrangement is discontinued
Direct transport is a distinctly Norwegian arrangement dating from the 1970s: the goods are driven straight to the consignee, stored there, and have to be released into free circulation within ten days of being entered in the customs warehouse records. It requires an authorisation for a general customs warehouse, and the consignee cannot dispose of the goods until they have been cleared. It is used today for more than 70 per cent of the goods traffic into Norway.
From 1 March 2027 it is gone. The declaration must be submitted no later than at the border crossing, including when the goods are going into a customs warehouse. That pulls the whole workload earlier: commodity code, customs value and documentation have to be ready before the truck is at the border, not the day after.
Has Digitoll been postponed? How the deadlines have moved
Yes, several times, and that is why the wrong dates are still circulating. In the revised implementation plan of 19 November 2025, the digital reporting and information obligation moved from 1 February 2026 to 15 September 2026, and the discontinuation of the direct transport arrangement from 1 September 2026 to 1 March 2027. At the end of July 2026 the IT division director at Norwegian Customs stated that there will be no further postponements.
The four obligations in Digitoll
Digitoll brings together four obligations that follow from vareførselsloven. It is the second one, the reporting and information obligation, that is the new digital reality for carriers. If you want to see the whole chain from message to release, we have a separate walkthrough of how Digitoll works (in Norwegian).
| Obligation | Legal basis | Who the obligation falls on |
|---|---|---|
| Pre-arrival notification Submitted in the EU import control system ICS2 | Vareførselsloven § 2-1 | The carrier. Applies only to goods from countries outside the EU customs security area, not to goods coming directly from the EU or Switzerland. |
| Reporting and information obligation The three messages, informally “the Digitoll manifest” | Vareførselsloven § 2-3 For road: vareførselsforskriften § 2-3-3 | The driver of the vehicle. Can be met by a customs representative on the driver’s behalf. |
| Declaring the goods | Vareførselsloven § 3-2 | The owner of the goods or the importer, or the customs warehouse keeper when the goods go into a customs warehouse. |
| Presentation for control | Vareførselsloven § 2-4 | The driver of the vehicle. The goods must be available for presentation if Norwegian Customs asks for them. |
What is a “Digitoll manifest”, really?
“Digitoll manifest” is industry slang, not a term used by Norwegian Customs. What people mean are the three messages that together meet the reporting and information obligation. Norwegian Customs itself uses the word manifest for something else, namely express clearance and express release. If you want a more thorough walkthrough, we have a separate guide to the Digitoll manifest (in Norwegian).
The transport message
Describes the transport itself: the carrier with its EORI number or Norwegian organisation number, the registration number of the vehicle, any trailer as transport equipment, the driver with name and contact details, the border customs office, and the planned and estimated time of arrival. The registration number is written with letters and digits only, no spaces and no hyphen, because the cameras at Svinesund and Ørje read the plate automatically.
The master consignment message and the house consignment message
The master consignment is the top level: consignor, consignee, place of loading and place of unloading, and the waybill number. The house consignment is the level below: consignor, consignee, gross weight, number of packages, goods description, and the reference to the declaration. The waybill number is the key that links them, and it has to be identical in every message, otherwise Norwegian Customs will not connect them.
MRN: the acknowledgement you get back
Once the messages have been accepted, Norwegian Customs issues an MRN, a reference number for the message. The MRN is the key if the message later has to be updated or cancelled, and it is the reference the driver needs if a question comes up at the border. We send the MRN back to you and to the driver as soon as it is available.
Digitoll and TVINN: the declaration is not going away
Digitoll does not replace TVINN. The customs declaration is still submitted in TVINN, but to expedition unit (ekspedisjonsenhet) 441002, which handles Digitoll declarations for the whole country regardless of where the goods cross the border. Corrections go to 453006.
A Digitoll consignment can be declared in TVINN up to five days before the border crossing. The declaration date must be set to the expected date of the border crossing, not to the date the declaration is created. What links the two tracks is the declaration ID, which goes on the house consignment message so Norwegian Customs can see the connection between the transport, the cargo and the fact that the goods have been declared.
In practice, the same consignment is affected by two digital processes that have to match. The declaration says what the goods are and what has to be paid; the messages say that the goods are on their way and when they arrive. To follow the transition step by step, read about TVINN and Digitoll or our practical guide to declaring in TVINN (both in Norwegian).
Who is responsible for what?
It is the question we are asked most often and the one fewest people answer clearly. The short answer: the reporting and information obligation sits with the driver, the declaration with the owner of the goods, and a customs representative can carry out both without the liability moving.
| Role | Legally responsible for | What we can do for you |
|---|---|---|
| Driver of the vehicle | The reporting and information obligation, and presenting the goods for control. | We send all three messages as customs representative on the driver’s behalf. |
| Carrier | That the details of the vehicle, the EORI number and the driver are correct, and the pre-arrival notification where it is required. | We check and send them, and we update the estimated time of arrival when the transport is delayed. |
| Owner of the goods / importer | The declaration: classification, customs value, duty and VAT (mva). | Nothing, if you want to keep your own customs clearance. We can take the declaration too, if you would rather we did. |
| Customs warehouse keeper | The declaration when the goods go into a customs warehouse. | We adapt the messages to the customs warehouse procedure. |
| Customs representative (us) | That what we send matches the information we have been given. | Business certificate, Maskinporten integration, filing, MRN and follow-up. |
Can a customs representative send the messages for you?
Yes. Vareførselsloven § 7-21 allows a customs representative to meet the obligation on the driver’s behalf. But be clear about what that means: this is direct representation, in your name or the driver’s, and it does not remove the legal liability from the party the obligation falls on. The authorisation does not have to be in writing under the law, but it must be possible to substantiate, which is why we ask for a written authorisation anyway.
Do you need a business certificate and Maskinporten?
Not if we send for you. Then the business certificate and the Maskinporten integration are ours. An owner of goods using a customs representative does not need to register as a Digitoll operator. If you want to send the messages yourself, on the other hand, the business has to be registered and authenticate in Maskinporten with a business certificate, either through its own API integration or through a system that supports Digitoll.
Four ways to meet the reporting and information obligation
We do not claim that our route is the right one for everybody. If you run many transports a year and have development resources, building your own integration makes sense. If you have a handful of crossings, the portal from Norwegian Customs is enough.
| Route | What it takes | Suits |
|---|---|---|
| Your own API integration | Development and maintenance, a business certificate, Maskinporten, and in-house expertise on the regulations. | Large carriers and customs brokers with steady, high volume and their own IT environment. |
| System vendor / TMS | A licence and set-up with a vendor that is already integrated with Norwegian Customs. | Businesses that already have a transport or customs system they are happy with. |
| The portal from Norwegian Customs | Manual registration for every transport. The business has to be registered as a Digitoll operator. | A handful of crossings a year, and someone with the time to do it themselves. |
| Customs representative (what we do) | An authorisation, and that you send us the information in time. Nothing else. | Everyone who handles their own customs clearance but does not want to build or run a Digitoll set-up. |
How we do it, step by step
- 1
Send us the transport details
Fill in the form with the border crossing, the date and the time, and upload the import declaration, the export declaration and any T1. If you only have half the picture, send it in anyway and we will get the rest.
- 2
We check the paperwork
We go through the documents, verify that the carrier’s EORI number is valid and that the registration number is written in the format Norwegian Customs accepts.
- 3
We build the three messages
The transport message, the master consignment message and the house consignment message are sent to Norwegian Customs through our own Maskinporten integration.
- 4
We link the messages to your declaration
The declaration ID from your own clearance in TVINN goes on the house consignment message, so Norwegian Customs can see the connection between the transport, the cargo and the fact that the goods have been declared.
- 5
You get the MRN back
Norwegian Customs acknowledges with an MRN. We send it to you and to the driver, so the reference is available if a question comes up at the border.
- 6
We update the message if the transport is delayed
If the transport runs late, we update the estimated time of arrival. Changes can be made right up to the border crossing.
What we need from you
- A copy of the Norwegian import declaration, the export declaration and any T1
- A rough description of the goods
- The carrier bringing the goods in, with EORI or organisation number
- The driver's name and phone number
- Which border crossing the transport will use
- The date and time of the border crossing
What happens at the border?
At Svinesund and Ørje the number plate is read by camera, and the driver gets a routing signal on a board: green means carry on, red means report to the customs office. If the information has been sent and accepted in good time, the crossing can happen without stopping. If it is sent at the same moment the truck arrives, the transport can get a red light simply because Norwegian Customs has not had time to process it.
At several border crossings the arrival is registered on a tablet, and otherwise at the counter. To find out which customs office applies to your route, we have a map of every Norwegian and Swedish customs office on the Norwegian home page, and separate guides to Svinesund, Ørje and Eda (all in Norwegian).
The driver still has to carry the freight documents
Digitoll does not change the other documentation requirements. Papers relating to an ATA carnet, NATO consignments, TIR, CITES, weapons and the like still have to be in the vehicle. What no longer has to be presented on paper is the information that has been sent digitally through the reporting and information obligation and the declaration.
When it goes wrong: errors, corrections and penalty charges
The consequence is undramatic but expensive: the vehicle has to wait until the error has been corrected before entry is permitted. Both the messages and the declaration can be amended right up to the border crossing, so an error that is caught in time is rarely a problem.
The sanction is called an overtredelsesgebyr, a penalty charge, and not a coercive fine. The regulation sets out only a ceiling, measured in multiples of the Norwegian court fee (rettsgebyr), and Norwegian Customs applies subjective liability: you are not charged automatically for having corrected information yourself. Repeated, deliberate or serious breaches are a different matter. Norwegian Customs publishes no figures on how many charges have actually been issued, so any specific amount you find online is somebody else’s arithmetic.
If the goods are already across the border without the declaration in place, it is too late to correct: the consignment then has to be declared after the fact. How a post-clearance declaration works, and why a declaration rejected at the Digitoll clearance unit cannot simply be moved there.
Digitoll for road, sea, rail and air
The deadline is not the same for every mode of transport. That is the most common source of misunderstanding, and something almost nobody spells out.
| Mode of transport | Deadline for the report and the information |
|---|---|
| Road | Before, or at the latest when, the goods cross the border. There is no general deadline measured in hours in the regulations. This also applies to a ferry crossing when the vehicle has a driver on board. |
| Sea | At least 24 hours before the first port of call, or on departure from the foreign port if the voyage takes less time. An unaccompanied trailer without a tractor unit belongs here, not under road. |
| Rail | Before, or at the latest when, the goods cross the border. |
| Air | Before, or at the latest on landing. |
Foreign carrier: EORI and organisation number
If you drive into Norway as a Swedish, Polish, Lithuanian or Latvian carrier, a valid EORI number is the precondition for the transport getting a green light. Norwegian carriers give their organisation number instead. We can send the messages for you without you registering as a Digitoll operator yourself: you need neither a Norwegian organisation number nor a system of your own for that.
If you are unsure whether your number is valid, or you have no EORI at all, read our guide to EORI numbers in Norway (in Norwegian). If you also want help with the customs clearance itself, start with customs clearance in Norway, or read the Norwegian guides to import to Norway and import from Sweden.
Questions & answers
Frequently asked questions about Digitoll
What is Digitoll?
Digitoll is the digital solution from Norwegian Customs (Tolletaten) where information about the transport and the goods is sent electronically before, or at the latest when, the goods cross the border. Norwegian Customs can then risk-assess and process the transport before the truck is standing at the border, so the crossing can happen automatically when everything is in order. Digitoll covers four modes of transport: road, sea, rail and air. Ferry traffic follows the road rules when the vehicle has a driver on board.
When is Digitoll being introduced?
The digital reporting and information obligation becomes mandatory on 15 September 2026. From 1 March 2027 the customs declaration must be submitted no later than at the border crossing, and the direct transport arrangement (the ten-day rule) is discontinued. The legislation itself, vareførselsloven and vareførselsforskriften, entered into force on 1 January 2023.
When does Digitoll become mandatory?
On 15 September 2026 it becomes mandatory to meet the reporting and information obligation digitally. The obligation sits legally with the driver of the vehicle, but it can be met by a customs representative on the driver’s behalf. Norwegian Customs has signalled that non-compliance will initially be followed up with guidance, while transports without complete information must expect longer processing times at the border.
Has Digitoll been postponed?
Yes, several times, but the deadlines that apply now are 15 September 2026 and 1 March 2027. In the revised implementation plan of 19 November 2025, the digital reporting and information obligation moved from 1 February 2026 to 15 September 2026, and the discontinuation of the direct transport arrangement from 1 September 2026 to 1 March 2027. Many websites still show the old dates.
What are the deadlines for Digitoll?
For road and rail, the rule is that the report and the information must be sent before, or at the latest when, the goods cross the border. There is no general deadline measured in hours anywhere in the regulations. For sea, the information must be sent at least 24 hours before the first port of call, or on departure from the foreign port if the voyage takes less time than that. For air, the rule is before or at the latest on landing. The customs declaration can be submitted in TVINN up to five days before the border crossing.
How does Digitoll work?
The reporting and information obligation is met with three linked messages: the transport message (vehicle, driver, border customs office and time of arrival), the master consignment message (waybill, consignor, consignee, gross weight) and the house consignment message (goods description, number of packages, weight and the reference to the declaration). Norwegian Customs acknowledges with an MRN. At the border the number plate is read or the arrival is registered, and the transport is given a green or a red routing signal.
When does Digitoll take effect?
The legal framework took effect on 1 January 2023, when vareførselsloven and vareførselsforskriften replaced the Customs Act of 2007. Digitoll as a mandatory arrangement takes effect in two stages: the digital reporting and information obligation on 15 September 2026, and the requirement to declare no later than at the border crossing on 1 March 2027. The claim that Digitoll was introduced in January 2023 confuses the legislation with the obligation.
What is a Digitoll manifest?
“Digitoll manifest” is industry slang, not a term used by Norwegian Customs. What people mean are the three messages in the reporting and information obligation: the transport message, the master consignment message and the house consignment message. Norwegian Customs uses the word manifest for something else, namely express clearance and express release.
Can we handle the customs clearance ourselves?
Yes. A business can both declare in TVINN itself and send the Digitoll messages itself, but then it has to be registered as a Digitoll operator and authenticate in Maskinporten with a business certificate, either through its own API integration or through a system that supports Digitoll. Many businesses keep their own customs clearance and outsource only the reporting and information messages to a customs representative. That is exactly the service we provide.
Do I need a business certificate if somebody else sends the messages for me?
No. If we send the messages as your customs representative, the business certificate and the Maskinporten integration are ours. An owner of goods using a customs representative does not need to register in Digitoll, but is responsible for getting the information to us in good time before the border crossing.
Does Digitoll replace TVINN?
No. The customs declaration is still submitted in TVINN, but to expedition unit 441002, which handles Digitoll declarations for the whole country regardless of where the goods cross the border. The declaration can be submitted up to five days before the border crossing, and the declaration date must be set to the expected date of the border crossing. The house consignment message has to contain the declaration ID so that Norwegian Customs can see the connection.
What happens if information is missing or wrong at the border?
As a rule, the vehicle has to wait until the error has been corrected before it is allowed in. Both the reporting and information messages and the declaration can be amended right up to the border crossing, but if you send the information at the same moment the truck arrives, the transport can get a red light simply because Norwegian Customs has not had time to process it. Repeated, deliberate or serious breaches can lead to a penalty charge, an overtredelsesgebyr. Norwegian Customs applies subjective liability and does not issue a charge automatically when you correct information yourself.
Sources: Norwegian Customs (toll.no) and Lovdata: vareførselsloven (LOV-2022-03-11-9) and vareførselsforskriften (FOR-2022-10-27-1901). Last verified 6 August 2026.
Get help with the Digitoll messages
Keep your own customs clearance and let us take the reporting and information obligation. As a digital customs broker we work for Norwegian and Swedish operators, and for European hauliers driving goods into Norway.